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Service Center

Genesis Smart Service Customer Portal

Corporate customer service web portal, providing the services of professional project contract information inquiry, event report for repair status inquiry and online report for repair, etc. For customers who have implemented smart services, they are able to make an inquiry on the status of equipment managed on webpages directly and instantly. Equipment warnings are displayed on pop-up windows instantly, allowing the understanding of equipment operation conditions at all times. Mobile Phone and Web Browser provided with an identical operating interface.

 

GSS Portal Website Link

CloudUp! Management Service Customer Portal

Genesis GeCloud, O365, Azure User Exclusive Cloud Manager Web Portal. Provide the services of Cloud related account subscription, usage, authorization and service status inquiries. Webpages can be used to apply service change requests and online reports for repair service. In addition, users can log in at any time to view the daily patrol status of the account, cloud manager monthly report and billing records.

 

CloudUp! Portal Website Link